In the last post, we created new Business Hours for our example Salesforce organization. Now, let’s add the business hours to the Salesforce Case Layout. This will allow support users…
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Salesforce Business Hours
In a recent post, we discussed Login Hours and how they can be used to enforce company policies and ensure users are not using Salesforce outside of the hours they’re…
Salesforce User Login Issues and Troubleshooting
As a Salesforce Admin, you’ll inevitably help troubleshoot login issues for users many times over the course of your career. Identifying areas of frequent issues or confusion will help save…
Log In As Any User in Salesforce
Everyone has experienced the extreme difficulty of trying to explain a specific setting, view, record, or overall unusual item on their screen to someone else. As we move into a…
Enhanced Profile User Interface
In Salesforce, the Enhanced Profile User Interface is a new, streamlined view for users that are reviewing profile-specific information in Setup. In contrast, the legacy user interface for Profiles is…
Salesforce Login Hours
Salesforce has many tools that help Admins and managers enforce company policies, processes, and procedures in the application. One of those tools is Login Hours. Login Hours stipulate when users…
