Connect with Customers and Close Deals Faster with Salesforce CPQ

By in
452
Connect with Customers and Close Deals Faster with Salesforce CPQ

Customers are something that everyone is looking for in their businesses. Whether it’s a small business or big tech companies. The cycle of give-and-take starts with the process in which one is buying something in exchange for something. I work for a tech company that deals in a certain product business, and we sell a variety of products. As sales increase, the company expands its business and adds new products. So, with the increase in the level of complexity, we chose Salesforce CPQ solutions.

Deals Customer Relationships

Today I will be sharing my own personal experience about how Salesforce CPQ Solutions helps make sales and business easy and less complicated for various roles and departments in my organization.

Let’s get started…

 

Sales

As we all know, selling will never be an easy task. It takes a lot of effort every time sales reps meet customers and tell them the benefits of using their product and make a “SALE”. This hustle doesn’t end here. When you have a prospect, the real work starts – which includes product selection to quotation paperwork. There is a lot of work one must do to close the deal. But in my organization, it’s easy since we are using Salesforce CPQ. It automates the whole process and you can simply select and click to quickly put a quote together. By using CPQ features like Guided-selling, Product configurator, and Quote Generation sales processes are easier than ever.

Finance

 

Finance

Finance leaders can now add so much value to their organizations with the help of different features provided by Salesforce CPQ. The customer relationship is much stronger than ever now as now you can use the quote-to-cash lifecycle for subscriptions, services, and usage billing. Previously, the system was limited and it was difficult to extract any insights from it to improve the business and customer relationships. In any organization, customer relationships are a key factor in the success of the business. In the long term and with the help of clean and intelligent software solutions available like Salesforce CPQ, you can do the same.

Monitoring is also something that helps track revenue growth and unit economics in real-time customer metrics. With this information, they can work on margins and can ensure that contracts are recognized as billed revenue.

 

Channel Sales

Now you can use one solution for your own team and for your sales partners across the globe. Trust me they will be more than satisfied with the sales they are doing so easily with the help of Salesforce CPQ and creating more business and making more customers.  You can empower them to sell more with all the tools and techniques they need all in one place. You can allow them to create their own quote and at the same time, you can also control which sales partner can quote which products.

And yes, this will make them work with you easier and happier!!!

 

Renewals

When you are quick and efficient with sales, you will also succeed with renewals. Even your customer support teams can turn a simple call into another sale when you have everything in one place. Your teams don’t need to search the whole system for one single customer quotation or the past sales history.

The customer support teams can now coordinate with other teams across platforms and now have everything under one sales contract. Other teams can see the real-time amendments and can never miss any changes asked by customers. This will make the relationships stronger, as renewals only take place when the customer is satisfied with your product and business in the first place.

 

Learn more about the benefits of CPQ with my related posts below!

 

Additional Resources

Cover Photo by Aron Visuals on Unsplash

Leave a reply

Your email address will not be published. Required fields are marked *