ABOUT YOU

As a Salesforce Solution Architect, you will serve as a trusted advisor to the business. In this role, you will be driving conversations with other system architects, business/technical subject matter experts, and Product Management/Finance teams that promote product modeling and pricing best practices and effective order capture processes. This position will report to the Director of Professional Services.

What you’ll be working on

• Comprehending business requirement documents and user stories, with the purpose of creating functional specifications and system design specifications
• Eliciting requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis
• Collaborating with the business systems operations team to translate business requirements into system functionality requirements
• Managing project work, enhancements, and fixes, from the request and requirements stage through build, validate, and deployment – ensuring that there are few revisions needed along the way because the needs analysis was conducted thoroughly
• Providing strategic technical insight with respect to the CPQ tool
• Serving as a technical adviser for out of the box Salesforce.com CPQ features and functions
• Supporting the remaining Salesforce CPQ implementation roadmap from design to deployment, user adoption, and ongoing improvements and system administration
• Managing the relationship with key business stakeholders to help define and meet business priorities
• Define and execute functional, regression, unit, and user acceptance testing.
• Comprehend and uphold release management best practices – related to internal release management and product functionality upgrades coming from the vendor
• Coordinate and communicate process and system changes impact with cross-functional teams
• Provide sufficient technical details about the configuration that will enable user acceptance testing to be thorough and comprehensive

What you bring to the role

• Bachelor’s Degree in Computer Science, Engineering, MIS, or related discipline (preferred)
• 8+ years of hands-on roles in the areas of Quote to Cash, from business requirements assessment to solutions as well as coordinating/leading solution design, development/configuration, and deployment across multi-dimensional teams
• 4+ years of Salesforce.com experience including Sales Cloud, Service Cloud, CPQ (Steelbrick), APEX, and/or VisualForce
• Salesforce CPQ Specialist certification preferred
• Intrinsic motivation and accountability towards achievement – an excitement to “get things done”
• Strong knowledge and experience in understanding of GTM (Go-to-Market) plan and strategy, and execute the related process and system changes with a plan
• Excellent track record of delivering successful systems implementations with high stakeholder satisfaction
• Strong understanding of Salesforce CPQ capabilities, best practices, and limitations, and the ability to clearly communicate those to key stakeholders
• Ability to accept and manage changing priorities and address issues quickly and professionally
• Ability to lead and facilitate recommendations for solutions or improvements and reviewing solutions that can be accomplished through new technology or alternative uses of existing technology.
• Demonstrated ability to drive the end-to-end lifecycle of developing integration solutions, from conception to launch and post-launch support
• Experience in back-end development of Salesforce including but not limited to the design of data models, a strong knowledge of SOQL and SOSL, and usage of web technologies
• Understanding of key salesforce.com architectural concepts (API, governor limit, force.com platform, Test coverage, Apex, Visual Force, Workflow, Process Builder, Triggers, etc) and how they influence design.
• Effectively act as the liaison between our users, vendors, and the application development team

Benefit Offerings 

• 401(k)- 4% match vested immediately
• Health, Dental and Vision Insurance
• Unlimited Paid Time Off
• Laptop of choice (PC or MAC)
• Paid Annual Company Holidays
• Remote Working Flexibility
• Training & Certification Reimbursements